Shipping & returns

We strive to get your order to you as quickly as possible, however we are relying on the Estimated Delivery Times of Canada Post and cannot guarantee delivery times. Our shipping costs are based on combined weight of your order.


Shipping Times
Once your order is packaged and into the hands of Canada Post, these are their estimated shipping times:

  • Expedited
  • LOCAL 1 day
  • REGIONAL up to 4 days
  • NATIONAL up to 11 days

We at The Jungle Room stand behind all the products we carry, and we also understand that sometimes you don't get what you expected. Therefore, we have a 14 day full refund return policy, less shipping charges, on all un-worn or un-used products in their original packaging with original tags attached. Just return it to the address on your original invoice. If the product is defective, please call us at (250)344-4601 and we will work with you to arrange return of the product. We want you to be happy with your purchase!